At KISSEO ("we," "our," or "us"), accessible from kisseo.tech, protecting the privacy of our clients and website visitors is one of our highest priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the strict measures we take to safeguard it, especially considering our specialized work within the healthcare marketing sector.

1. Information We Collect

We collect information to provide better services to our clients and to improve our website experience. This includes:

• Voluntary Information: When you fill out our "Book a Call," contact forms, or request a Free SEO Audit, we collect personal details such as your name, medical practice name, email address, phone number, and website URL.

• Automated Information: We automatically collect certain data when you visit our site, including your IP address, browser type, operating system, and data via Google Analytics regarding how you interact with our pages.

2. How We Use Your Information

We use the collected information strictly for professional and analytical purposes:

• To analyze your website and deliver your requested Free SEO Audit.

• To communicate with you, respond to inquiries, and schedule consultations.

• To optimize and improve our website's user experience and performance.

• To comply with legal and regulatory obligations.

We never sell, rent, or lease our client lists or data to third parties.

3. Healthcare Sector & Data Compliance (HIPAA & GDPR)

As a high-precision medical SEO agency, we understand the critical nature of healthcare data privacy:

• B2B Context: Our direct data collection is strictly Business-to-Business (B2B). We collect data from medical professionals and clinic managers, not healthcare patients.

• Client Sites Access: In the scope of our SEO services, we may access our clients' website analytics, Google Search Console, or CMS platforms. We mandate that our clients do not share Protected Health Information (PHI) or patient medical records with us. Our optimization processes are strictly built around non-PHI data (search queries, meta-data, and technical site performance).

• Regulatory Alignment: We ensure our operational practices align with the general principles of GDPR (General Data Protection Regulation) and HIPAA (Health Insurance Portability and Accountability Act) regarding data processing and security.

4. Cookies and Tracking Technologies

KISSEO uses "cookies" to enhance your browsing experience. Cookies store information about your preferences and the pages you visited on our site. You can choose to disable cookies through your individual browser options, though certain features of our website may not function perfectly as a result.

5. Third-Party Tools and Security

We utilize secure, industry-standard third-party tools for analytics and operations (such as Google Analytics and Google Search Console). We implement robust technical and organizational security measures to protect your personal data from unauthorized access, alteration, or disclosure.

6. Your Data Rights

Depending on your location, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you.

• The right to request that we correct any inaccurate information.

• The right to request the complete erasure of your personal data from our systems.

To exercise any of these rights, please contact us directly using the information provided below.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please do not hesitate to reach out to us:

• Email: seo@kisseo.tech

• Website: kisseo.tech/contact/